Testimonials

Worthing PC Repair ServicesPC Repair Worthing – It’s always good to receive positive feedback from my customers, especially when they put it in writing. It makes the job worthwhile. There is nothing better than leaving a job well done with a smile on my face. Thanks to all for providing these testimonials. There is also a form at the bottom should you feel like adding one of your own.

 

 

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Called Andy after a recommendation from another family member who had also used his services. His claim of first-class customer service should not be underestimated, as he scheduled an appointment the very next day, kept me fully informed throughout the process and kindly gave me various options (all at a very reasonable cost) to resolve my issue.
Very impressed with his honest and reliable approach, supremely quick turnaround and his able, expert assistance - could not recommend highly enough !
Many thanks again Andy....

Gary Thompson, Ferring, West Sussex

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I have been having issues with my laptop on a off for a while and andy has helped on numerous occasions and has always managed to find the solution however complex or simple it has been. Recently having realised that the reason it was no longer taking any charge was not a big internal issue that needing the whole laptop to be stripped but simply that in my haste to replace a faulty ac adapter and lead I turned to ebay without advice and bought the first one I found, which worked for a while, but in the end did not charge the battery at all! Andy figured this out and sent me the correct link for the right lead on amazon and here I am, with a working laptop again and able to catch up on many missed emails and admin tasks!!

I would highly recommend andy for speed and helpfulness of his customer service and he really doesn't charge where not necessary and is always able to find the solution and prides himself on that!

Christie Rourke, United Kingdom
www.bodywaves.co.uk

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A* Highly Recommended, does a brilliant job and will not rip you off!
Many Thanks Andy

Roland & Gloria Strickland, United Kingdom
www.wellhungpictureframing.co.uk/

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I have a business in Northern Ireland and I have very little technological ability. As I have 4 computers in my business and 2 personal ones, there is hardly a week goes by that one of them isn't playing up. Up until I was directed to ACTechUK (by a friend who lives near Worthing) I used a local computer firm and PC World. This was the usual pattern of events:

1. Disconnect everything.
2. Take the computer down myself.
3. Try to explain what was going wrong.
4. Wait 3 or 4 days.
5.Collect the computer.
6. Pay a large bill.
7. Connect the computer back up (wrongly more often than not).
8. Start it up to find the problem is still there.
9. Return to step 1 and repeat.

I can honestly say that being put in touch with Andy has been one of the best things I have done in my business. Now the cycle is totally different:

1. I ring him.
2. He connects to the computer directly while I'm on the phone.
3. I explain what it's doing.
4. He works on my computer while I'm in front of the screen.
5. He finds the problem and fixes it there and then (usually within 10-15mins).
6. He disconnects from my computer and stays on the phone while I re-start it and confirm the problem is sorted.
7. I pay him with my credit card through his website (around 20% of what I normally paid in the past).

I can honestly say that his service is second to none. A genuinely nice guy, giving a great service at a very reasonable cost and all without having to put my coffee down!
I would whole heartedly recommend his services to anyone. If you would like to contact me for further information, Andy will pass on my number to you.

Thanks again Andy!

Tim Doran, Dromore, Northern Ireland
www.bella-bambinos.co.uk/

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I can highly recommended Andy Collinson at AcTechUK. When my old laptop stopped working I found his number in the local paper. I called and left my number for him to get back to me. In less than half an hour he called me back and tried to talk me through what the problem could be. When this didn't work he came out that same afternoon to look at it and see what could be done. Unfortunately the laptop as it was so old could not be fixed. He then helped me to find a new laptop at a very cheap price which he proceeded to order for me. In less than a week once it had been delivered he then came out straightaway and set it all up for me. The price of doing all this for me was extremely reasonable for the service he provides. I can call at any time for advice which is so helpful to have, just to know that an expert is able to talk me through any problems or come out to help me if needed in such a short space of time is highly reassuring.

I give him and his company a 10 out of 10 and 100% for the help and support at very reasonable rates and in a very quick time period.

Gemma Freeman, Goring-On-Sea, West Sussex

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About 6 months ago I read an advert for a computer repairer who stated he gave
Customer Service like it used to be! I cut the advert out and kept it thinking I might
give him a call to sort out some of the ongoing problems I was having with my computer, I have to say the call was well worth making Andy Collinson is true to his word he certainly stands up to his statement, after sorting out my computers and talking things through so you can understand, you then get the satisfaction of knowing he is only a call away if something goes wrong, Andy has also set up my new TV and Sky. I would certainly recommend ACTechUK.com for all your Computer and Technology problems and advice.

Lynda Cook, Durrington, West Sussex

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About 2 weeks ago, i found my computer infected with a nasty virus which shut down my computer making it completely useless! I phoned many companies around the Worthing area, who gave me quotes of around £60 to fix my computer and barely told me anything else. Until i rang Andy who I explain my situation to. He calmly listened to my situation and discussed it with me, told me what was wrong, how I could fix it, he even sent me a text the next day to see if I had found another way to fix. I decided to let him have a look and a day after he had taken my computer, he returned it good as new and virus free! I would certainly recommend Andy to anyone, he is always available and willing to listen, understandable about every persons problem and gives updates to let you know how your PC is doing every step of the way. I can't praise him highly enough!
Benjamin Baeza, Goring-by-Sea

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